Experience
Systems Engineering
Department of Homeland Security, Customs and Border Protection
Scope: Performing capacity planning and performance measurement of mainframe and client/server database systems.
Department of Housing and Urban Development
Scope: Applications development for Single Family Insurance and Single Family Claims financial systems; full lifecycle development of legacy systems and client-server conversions.
Enterprise Communications
Environmental Protection Agency
Scope: Telecommunications engineering and management, video & audio teleconferencing services, smart conference rooms, mobile device services, national voice analog operations.
Securities and Exchange Commission
Scope: Performing detailed security assessments including network and application security analysis, physical security evaluations, and procedural analyses.
Program Support
Federal Communications Commission
Scope: High volume call center operations. Over 19,000 calls per month with over 98% call resolution.
US Patent and Trade Office
Scope: Providing Records Management policy and implementation, and data quality support to enterprise-wide databases. Paperwork Reduction Act (PRA) processing with OMB.
